USL - Connecting You to the Future

Our Values

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Integrity & Commitment

We are committed to performing our duties with integrity and honesty as we aim to provide high quality service solutions for our customers needs. We pride ourselves on our ability to accept and respond to diverse and challenging situations and we do so responsibly as we aim to safeguard our people, our service partners and our customers whilst providing the higest level of service delivery.

Right First Time

We understand as a delivery partner the need to complete works correctly the first time to deliver service excellence in all tasks. In doing so we provide our customers and service partners with absolute confidence in our ability to resolve tasks in an efficient and effective manner guaranteeing successful resolution to the challenges we face.

Safety & Responsibility

We absolutely accept the need to create a safe working environment and culture for our people, our service partners and our customers. The health and wellbeing of all stakeholders and the communities we serve is of paramount importance to our organisation as we seek to ensure safe and responsible completion of all tasks, safeguarding our communities and our people.

Customer Value

We are determined to ensure we deliver service excellence at all levels of our business in order to exceed customer expectations and deliver true customer value in all tasks. Our organisation is a 24 hours per day, 7 days a week, 52 weeks per year business that aims to fulfill our customers needs and requirements by delivering service excellence at all levels of the business.

Our People

We believe our people are the main strength of our organisation, always performing at the highest possible standard at all levels of the business. We invest in the training and development of all staff as well as investing in new plant and infrastructure to ensure the most effective, efficient and safest working practices for all stakeholders and the communities we serve.

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.